A communication audit
An honest read of how you are seen now, inside the institution and outside it.
What we do
Strategy and advisory
Decide what to say before deciding where to say it.
Why us for this
Most communication problems are not channel problems.
They are questions of position, priority and sequence — what the institution stands for, which audience matters most this quarter, and what has to be said before anything else will land.
We start by listening. A communication audit and a round of stakeholder conversations tell us what is working, what is not, and what the context will allow. Only then do we write the plan.
What you sign off is a concept note and work plan with objectives, audiences, messages, channels, timelines and measures of success. Nothing in it is borrowed from another client.
A costed strategy
Objectives, audiences, channels and a work plan with dates and prices attached.
Counsel on call
Senior advisors your leadership can reach when a decision cannot wait.
What sits inside
Four services in this practice.
Engage us for one of them, or for the practice as a whole on a retainer.
Strategic communications
Through effective planning we execute communication activities that align with your goals and objectives.
Message development
Messaging built for the specific needs of each client, audience and issue — clear, consistent and repeatable.
Communications advisory
Counsel for leadership on positioning, stakeholder engagement, communication audits and institutional development.
Corporate communications
Management communication, marketing and internal company communication that keep teams and markets aligned.
Typical assignments
What clients actually ask us for.
- Communication audits and institutional reviews
- Positioning for a new mandate, programme or market
- Message houses and spokesperson briefing packs
- Internal communication and staff engagement plans
- Stakeholder mapping and engagement strategies
- Communication capacity building for in-house teams
The other practices
Work rarely sits in one box.
Seven practice areas sit under one roof, so a programme stays consistent and you manage one contract instead of five.
Media and public engagement
Coverage that is earned, and a plan for the day it turns.
Brand, design and digital
An identity your audience recognises before they read a word.
Insight, language and events
Evidence at the start, proof at the end, and the room in between.
Every institution has a story. We help you tell it well.
Tell us what you are trying to achieve and we will come back with a clear, costed proposal.
Start a conversation
Or call +252 770 535 885 in Mogadishu, +254 757 370 695 in Nairobi.